https://support.southsideblooms.com/api/v1/ticket/1

Method
GET
HTTP Status
500
IP
162.158.88.149
Profiled on
Token
bc0c37

n/a

Request

GET Parameters

No GET parameters

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller 
"Webkul\UVDesk\ApiBundle\API\Tickets::viewTicket"
_firewall_context 
"security.firewall.map.context.uvdesk_api"
_route 
"uvdesk_api_bundle_api_tickets_v1.0_view_ticket"
_route_params 
[
  "ticketId" => "1"
]
_security_firewall_run 
"_security_uvdesk_api"
_stopwatch_token 
"037d77"
ticketId 
"1"

Request Headers

Header Value
accept 
"text/html,application/xhtml+xml,application/xml;q=0.9,image/heif,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
accept-encoding 
"gzip, br"
accept-language 
"en-US,en;q=0.5"
cdn-loop 
"cloudflare; loops=1"
cf-connecting-ip 
"47.128.55.139"
cf-device-type 
"mobile"
cf-ipcountry 
"SG"
cf-ray 
"a4f8b8bb0837f938-SIN"
cf-visitor 
"{"scheme":"https"}"
host 
"support.southsideblooms.com"
priority 
"u=0, i"
sec-fetch-dest 
"document"
sec-fetch-mode 
"navigate"
sec-fetch-site 
"none"
sec-fetch-user 
"?1"
upgrade-insecure-requests 
"1"
user-agent 
"Mozilla/5.0 (Linux; Android 5.0) AppleWebKit/537.36 (KHTML, like Gecko) Mobile Safari/537.36 (compatible; Bytespider; [email protected])"
x-forwarded-for 
"47.128.55.139"
x-forwarded-proto 
"https"
x-php-ob-level 
"1"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
access-control-allow-headers 
[
  "Access-Control-Allow-Origin"
  "Authorization"
  "Content-Type"
]
access-control-allow-methods 
"GET,POST,PUT,OPTIONS"
access-control-allow-origin 
"*"
cache-control 
"no-cache, private"
content-type 
"application/json"
date 
"Sat, 24 Oct 2026 11:43:03 GMT"
x-debug-token 
"bc0c37"

Cookies

Request Cookies

No request cookies

Response Cookies

No response cookies

Session 1

Session Metadata

No session metadata

Session Attributes

No session attributes

Session Usage

1 Usages
Stateless check enabled
Usage
Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:44
Show trace 
[
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/security-core/Authentication/Token/Storage/UsageTrackingTokenStorage.php"
    "line" => 44
    "function" => "getMetadataBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/security-guard/Firewall/GuardAuthenticationListener.php"
    "line" => 141
    "function" => "getToken"
    "class" => "Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/security-guard/Firewall/GuardAuthenticationListener.php"
    "line" => 126
    "function" => "executeGuardAuthenticator"
    "class" => "Symfony\Component\Security\Guard\Firewall\GuardAuthenticationListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/security-bundle/Debug/WrappedLazyListener.php"
    "line" => 49
    "function" => "authenticate"
    "class" => "Symfony\Component\Security\Guard\Firewall\GuardAuthenticationListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/security-http/Firewall/AbstractListener.php"
    "line" => 26
    "function" => "authenticate"
    "class" => "Symfony\Bundle\SecurityBundle\Debug\WrappedLazyListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/security-bundle/Debug/TraceableFirewallListener.php"
    "line" => 80
    "function" => "__invoke"
    "class" => "Symfony\Component\Security\Http\Firewall\AbstractListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/security-http/Firewall.php"
    "line" => 92
    "function" => "callListeners"
    "class" => "Symfony\Bundle\SecurityBundle\Debug\TraceableFirewallListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/event-dispatcher/Debug/WrappedListener.php"
    "line" => 118
    "function" => "onKernelRequest"
    "class" => "Symfony\Component\Security\Http\Firewall"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 59
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/event-dispatcher/Debug/TraceableEventDispatcher.php"
    "line" => 154
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 139
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/http-kernel/Kernel.php"
    "line" => 202
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/vendor/autoload_runtime.php"
    "line" => 35
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/helpdesk/public/index.php"
    "line" => 4
    "args" => [
      "/var/www/html/helpdesk/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_DEBUG 
"1"
APP_ENV 
"dev"
APP_SECRET 
"YOUR_APP_SECRET"
DATABASE_URL 
"mysql://supportuser:[email protected]:3306/helpdeskdb"
DATABASE_URL_SECOND 
"mysql://root:[email protected]:3306/dev_new_wpdb"
EMAIL_AGENT_WEBHOOK_SECRET 
"064da5ca40e51aa9d8823f3aa2d4782708d4550d083ed1945d91be3351022995"
GOOGLE_RECAPTCHA_SECRET 
""
GOOGLE_RECAPTCHA_SITE_KEY 
""
SSB_SITE_URL 
"https://www.southsideblooms.com"
UV_DESK_SITE_URL 
"https://support.southsideblooms.com"
WEBHOOK_URL 
"https://butterfly.southsideblooms.com/api/phone_agent/email_agent/webhook"

Defined as regular env variables

Key Value
CONTENT_LENGTH 
""
CONTENT_TYPE 
""
DOCUMENT_ROOT 
"/var/www/html/helpdesk/public"
DOCUMENT_URI 
"/index.php"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HOME 
"/var/lib/nginx"
HTTPS 
"on"
HTTP_ACCEPT 
"text/html,application/xhtml+xml,application/xml;q=0.9,image/heif,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
HTTP_ACCEPT_ENCODING 
"gzip, br"
HTTP_ACCEPT_LANGUAGE 
"en-US,en;q=0.5"
HTTP_CDN_LOOP 
"cloudflare; loops=1"
HTTP_CF_CONNECTING_IP 
"47.128.55.139"
HTTP_CF_DEVICE_TYPE 
"mobile"
HTTP_CF_IPCOUNTRY 
"SG"
HTTP_CF_RAY 
"a4f8b8bb0837f938-SIN"
HTTP_CF_VISITOR 
"{"scheme":"https"}"
HTTP_HOST 
"support.southsideblooms.com"
HTTP_PRIORITY 
"u=0, i"
HTTP_SEC_FETCH_DEST 
"document"
HTTP_SEC_FETCH_MODE 
"navigate"
HTTP_SEC_FETCH_SITE 
"none"
HTTP_SEC_FETCH_USER 
"?1"
HTTP_UPGRADE_INSECURE_REQUESTS 
"1"
HTTP_USER_AGENT 
"Mozilla/5.0 (Linux; Android 5.0) AppleWebKit/537.36 (KHTML, like Gecko) Mobile Safari/537.36 (compatible; Bytespider; [email protected])"
HTTP_X_FORWARDED_FOR 
"47.128.55.139"
HTTP_X_FORWARDED_PROTO 
"https"
PHP_SELF 
"/index.php"
QUERY_STRING 
""
REDIRECT_STATUS 
"200"
REMOTE_ADDR 
"162.158.88.149"
REMOTE_PORT 
"11755"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1792842183
REQUEST_TIME_FLOAT 
1792842183.0017
REQUEST_URI 
"/api/v1/ticket/1"
SCRIPT_FILENAME 
"/var/www/html/helpdesk/public/index.php"
SCRIPT_NAME 
"/index.php"
SERVER_ADDR 
"45.63.65.87"
SERVER_NAME 
"support.southsideblooms.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/2.0"
SERVER_SOFTWARE 
"nginx/1.20.1"
SYMFONY_DOTENV_VARS 
"UV_DESK_SITE_URL,SSB_SITE_URL,WEBHOOK_URL,APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,DATABASE_URL_SECOND,GOOGLE_RECAPTCHA_SITE_KEY,GOOGLE_RECAPTCHA_SECRET,EMAIL_AGENT_WEBHOOK_SECRET"
USER 
"nginx"